![]() If the local community school district fails to resolve the complaint within 30 business days or fails to resolve the issue to the satisfaction of the complainant, the complaint should be sent to the New York City Department of Education, Office of State/Federal Education Policy and School Improvement. In New York City, complaints should be sent first to the District Superintendent.If the local LEA fails to resolve the complaint within 30 business days or fails to resolve the issue to the satisfaction of the complainant, the complaint may then be sent to NYSED. ![]() For complaints related to Title I, Part D programming provided at a neglected and/or delinquent facility, the complaint should also be sent to the Director of the Facility. For all LEAs located outside of New York City, complaints must be sent first to the Superintendent of the LEA or his/her designee.Title V, Part B: Rural Education Initiative Step 1: Attempt to Resolve the Complaint at the Local LevelĬomplaints/appeals regarding the administration and implementation of any of the programs listed above should first be addressed at the local level. ![]() Title IV, Part B: 21st Century Community Learning Centers Title IV, Part A: Student Support and Academic Enhancement Grants Title III, Part A: Language Instruction for English Learners and Immigrant Students Title II, Part A: Supporting Effective Instruction Title I, Part D: Prevention and Intervention Programs for Children and Youth Who Are Neglected, Delinquent, or At-Risk Title I, Part C: Education of Migratory Children Title I, Part A: Grants to Local Educational Agencies The ESEA programs for which an individual or entity may submit a complaint to NYSED include: The procedures contained in this document meet the requirements of ESSA Section 8304(a)(3)(C) and 34 CFR Part 299, Subpart F - Complaint Procedures. Įach LEA in New York State is required to disseminate, free of charge, adequate information about these complaint procedures to parents of students, and appropriate private school officials or representatives. Complaints regarding equitable services for non-public schools should follow the procedures detailed at. If the complainant is a minor, the complaint or appeal shall also be signed by his or her guardian, unless the statute or rule under which the complaint or appeal is filed prohibits this requirement. Complaints filed against NYSED will be reviewed by NYSED's legal counsel.Ī complainant may include any of the following: parents, public agencies, and other individuals or organizations. Complaints filed against a local entity such as a school district, charter school, or grantee will be reviewed by NYSED's Office of ESSA-Funded Programs. These procedures offer parents and other stakeholders a process to file complaints and allow for the timely resolution of such complaints.
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